This Cookie Policy explains how Unqo Digital Solutions CC ("we", "us", "our"), trading as Ondjila AI, uses cookies and similar tracking technologies when you visit ondjila.ai. It should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Cookies cannot run programs or deliver viruses to your device.
Similar technologies include:
- Local storage — browser-based storage used to remember preferences and session state
- Session storage — temporary storage cleared when you close your browser
- Pixels / web beacons — tiny images used to track email opens or page visits
- Fingerprinting — we do not use browser fingerprinting
2. How We Use Cookies
We use cookies to:
- Keep you signed in to your account across pages and sessions
- Remember your preferences (language, display settings)
- Track your course progress and resume where you left off
- Understand how users navigate the platform so we can improve it
- Measure the effectiveness of our marketing campaigns
- Detect and prevent fraud and abuse
- Provide relevant content and recommendations
3. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the Platform to function. They cannot be disabled. They include:
- Authentication tokens to keep you logged in (via Supabase)
- Session cookies to maintain your state as you navigate the Platform
- Security cookies to protect against CSRF attacks
- Load balancing cookies set by our hosting provider (Vercel)
b) Functional Cookies
These cookies enhance your experience by remembering your choices:
- Your preferred language or region settings
- Your course progress and last viewed lesson
- Whether you have dismissed banners or notices
- Your cookie consent preferences
c) Analytics Cookies
We use analytics tools to understand how users interact with the Platform. This helps us improve content, navigation, and performance. Data collected is aggregated and anonymised where possible. Analytics providers may include:
- Vercel Analytics — page views and performance metrics
- A privacy-focused analytics tool (to be confirmed at launch)
We do not use Google Analytics. We prefer privacy-respecting analytics tools that do not track users across other websites.
d) Marketing and Tracking Cookies
If we run paid marketing campaigns, we may use tracking pixels or cookies to measure campaign performance. These will only be set with your consent. They may include:
- Meta (Facebook/Instagram) Pixel — to measure ad conversions
- LinkedIn Insight Tag — for B2B campaign tracking
- TikTok Pixel — for social campaign measurement
You can opt out of marketing cookies at any time via our cookie preferences or your browser settings.
e) Third-Party Cookies
Some third-party services embedded in the Platform may set their own cookies. These include:
- Payment providers (when purchases go live) — for fraud prevention and transaction security
- OAuth providers (Google, LinkedIn) — if you choose to sign in via these services
- Video hosting providers — if course videos are hosted on external platforms
We do not control third-party cookies. Please refer to those providers' cookie policies for details.
4. Cookie Duration
Cookies are either:
- Session cookies — temporary cookies deleted when you close your browser
- Persistent cookies — stored on your device for a set period (typically 30 days to 2 years) or until you delete them
Authentication cookies are typically persistent for up to 30 days. Analytics cookies may persist for up to 12 months.
5. Your Cookie Choices
You have several options to control cookies:
a) Cookie consent banner
When you first visit Ondjila AI, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences. You can update your preferences at any time.
b) Browser settings
Most browsers allow you to control cookies through their settings. You can:
- View and delete existing cookies
- Block all cookies or cookies from specific sites
- Set your browser to notify you when a cookie is set
Note that blocking strictly necessary cookies may prevent the Platform from functioning correctly. Instructions for managing cookies in common browsers:
c) Opt-out of analytics
You can opt out of analytics tracking by rejecting analytics cookies in the consent banner or via your browser's Do Not Track setting (where supported).
d) Opt-out of marketing cookies
You can opt out of interest-based advertising through the following industry opt-out tools:
6. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals your preference not to be tracked. We respect DNT signals where technically feasible and will not set non-essential cookies if DNT is enabled in your browser.
7. Changes to This Policy
We may update this Cookie Policy as our use of cookies evolves or as legal requirements change. We will notify you of material changes via the cookie consent banner or by email. The "Last updated" date at the top of this page will always reflect the most recent revision.
8. Contact Us
If you have questions about our use of cookies:
- Email: hello@ondjila.ai
- Contact form: ondjila.ai/contact
- Company: Unqo Digital Solutions CC, Windhoek, Namibia (CC/2025/04516)